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9 Ways Client Feedback Will Transform Your Business

From writing up our clients’ case studies, we’ve quietly been observing just how much client feedback can transform your business. As you’d expect, listening to your customers adds enormous positive value when you ask the right questions. So in today’s article, we’ll look at ways to seek feedback, what types of questions to ask and …

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Is your brand really the secret to great teamwork, sales and ‘success breeds success’?

Brand used to be the aspect of marketing which I liked the least. It seemed expensive and wasteful to me, because early in my marketing career, I was a bit of a product and profitability snob. What I mean by that is that public relations, photography, graphic design and fluffy communications campaigns didn’t fill me …

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How to ask clients for testimonials and get their honest feedback

Approaching your clients to get their testimonials is easier than most businesses realise. When it feels hard, usually it’s because you need to create a simple process or system to ask for feedback. So, how do you get clients to give honest reviews?  We have three tips for you to start: Be proactive. Make it …

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5 Tips: How to make sure no one reads your client success stories

Mistakes businesses make when writing up their client case studies – is it really worth sharing them? Your client success stories are fantastic news for you. But no one really cares how well you did and how amazing your services are (until they need you.) If you want people to ignore your case studies, here …

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